Terms of Service

What ImmAppeal is — and isn't

ImmAppeal is a software tool for legal professionals. ImmAppeal drafts one kind of brief: the respondent's brief in an appeal to the Board of Immigration Appeals (BIA) from an Immigration Judge's decision in removal proceedings, before the Board has decided that appeal. It does not draft petitions for review or other filings in a federal court of appeals, the motions themselves (motions to reopen or reconsider, stay motions), bond appeals, briefs answering a DHS appeal, or appeals of decisions by USCIS or other DHS officers (Forms I-290B and EOIR-29). The Service may also prepare working papers for that same appeal, such as a draft request to extend the briefing schedule, which the Board grants only as its rules allow. The Service does not determine whether an appeal is timely, still pending, or the right filing for a matter; you are responsible for that determination before you submit a matter, and a draft produced for a matter outside this scope is not suitable for filing. ImmAppeal uses AI to assemble a first draft and checks the case citations it proposes against its library of published decisions. ImmAppeal is not a law firm, is not licensed to practice law in any jurisdiction, and does not practice law. It does not provide legal advice, does not create an attorney-client relationship, and is not a substitute for a licensed attorney. Every brief, argument, and citation it produces must be independently reviewed and verified by a licensed attorney before it is filed or relied upon. AI output can contain errors or omissions, and we make no guarantee about the correctness of any draft or about any case outcome. The Service is offered as an early-access product and is continually improved.

Who may use the Service

The Service is available only to licensed attorneys, to representatives accredited by the U.S. Department of Justice to practice before the immigration courts and the Board of Immigration Appeals, and to staff working under the direct supervision of either. By creating an account, you represent and warrant that you meet this requirement. Access to the Service is not permission to file: a licensed attorney must review and take responsibility for any draft before it is filed or relied upon. You must be at least 18 years old and able to enter into a binding contract, and you are responsible for ensuring your use complies with the rules of professional conduct and bar regulations that apply to you.

Your account

You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Notify us promptly if you believe your account has been compromised. Do not share a single account across people or firms in a way that violates your plan.

Your responsibilities

• You are responsible for the accuracy and completeness of the materials you submit and for reviewing all output — especially every citation — before any use or filing.
• You must have the legal right to submit any case materials you upload, including the consent needed to process information about your client, and you must comply with your professional and ethical obligations, including the duty of competence and confidentiality.
• You remain solely responsible for the legal work product you file. ImmAppeal accelerates research and drafting; it does not exercise legal judgment on your behalf.
• You acknowledge that courts may impose sanctions, and bar authorities may impose discipline, on the attorney who signs and files a document — including for authorities that do not exist, misquoted material, or arguments unsupported by the record. That responsibility is yours and is not shifted to us by your use of the Service.

Acceptable use

You agree not to:

• use the Service for any unlawful purpose or to violate anyone’s rights;
• upload material you do not have the right to submit, or malware or harmful code;
• attempt to disrupt, overload, reverse engineer, scrape, or gain unauthorized access to the Service or its underlying systems and data;
• resell, sublicense, or use the Service to build a competing product, or use automated means to extract its outputs in bulk.

Citations and verification

ImmAppeal checks the citations it proposes against its database of federal decisions and public court records, and flags citations it cannot confirm in the verification report delivered with each brief. Verification reduces, but does not eliminate, the risk of an inaccurate or inapposite citation. You must independently confirm that every authority cited is real, correctly quoted, still good law, and appropriate for your argument before filing. Your review is not limited to citations. You are also responsible for verifying the facts, dates, quotations, procedural history, and filing deadlines that appear in any draft. A citation report says what our checks could confirm about the authorities; it says nothing about whether the rest of the document is accurate or complete.

Plans, credits, and payment

Paid plans and credits are described at the time of purchase, and the price and terms shown at checkout control. Unless a refund is required by law or expressly stated, fees and used credits are non-refundable. We may change pricing for future purchases; changes do not affect credits you have already bought.

Your content and intellectual property

You retain ownership of the case materials you submit and of the briefs you generate. You grant us a limited license to process your materials only as needed to operate and provide the Service. We own the Service itself — its software, models, and database — and these Terms grant you no rights in them beyond the right to use the Service.

Confidentiality and data

We treat the case materials you submit as confidential. We do not use them to train AI models or sell them, and we share them only with the service providers needed to operate the Service. Our handling of personal information is described in our Privacy Policy.

Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any output is accurate, complete, or suitable for filing without independent attorney review.

Limitation of liability

To the maximum extent permitted by law, ImmAppeal will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, lost data, lost business, or reputational harm, or for any reliance on output that was not independently reviewed by a licensed attorney — including any sanction, adverse ruling, or disciplinary consequence arising from a document you filed.

Our total liability for all claims relating to the Service will not exceed the greater of (a) the amounts you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) US$100.

These limits are an agreed allocation of risk between us and form an essential basis of the bargain: the Service is priced on the understanding that a licensed attorney reviews every draft before it is used. They apply even if a limited remedy is found to have failed of its essential purpose, and they apply to every theory of liability, whether in contract, tort, or otherwise.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded under applicable law. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so parts of this section may not apply to you; in that case our liability is limited to the smallest extent permitted by law.

Indemnification

You agree to indemnify and hold ImmAppeal harmless from claims arising out of your use of the Service, the materials you submit, or your breach of these Terms or of your professional obligations.

Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or use the Service in a way that risks harm to others or to the Service. Provisions that by their nature should survive termination (such as ownership, disclaimers, and limitation of liability) will survive.

Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to the Service will be resolved by binding arbitration on an individual basis under the AAA Commercial Arbitration Rules in California, and each party waives any right to bring or participate in a class or representative action. Either party may instead bring an individual claim in small-claims court.

General

• Severability. If any provision of these Terms is held unenforceable, that provision will be enforced to the greatest extent permitted or, if that is not possible, severed, and the rest of these Terms will remain in full force.
• Entire agreement. These Terms, together with the Privacy Policy and the terms shown at checkout, are the entire agreement between us about the Service and replace any earlier understanding.
• Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in connection with a merger, acquisition, or sale of assets.
• No waiver. If we do not enforce a provision, that is not a waiver of it, and no single or partial exercise of a right prevents any further exercise of it.
• Force majeure. Neither party is liable for a delay or failure caused by events beyond its reasonable control, including outages of networks, cloud providers, or the AI services the Service depends on.
• Notices. We may give notice by email to the address on your account or by posting on the Service. Notices to us go to the address in the Contact section below.
• Feedback. If you send us suggestions about the Service, we may use them without obligation to you. This does not give us any right to your case materials, which are covered above.
• Changes to the Service. The Service is in early access. We may add, change, or discontinue features, and we do not promise any particular level of availability unless we have agreed one with you in writing.

Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of the Service after an update means you accept the revised Terms.

Contact

Questions about these Terms? Email [email protected] or call +1 (213) 787-7904.